SimpleHelp Path Traversal Vulnerability

Critical Threat Advisory: This vulnerability is documented in active Ransomware campaigns. Immediate remediation required.

Technical Severity

CVSS v3.1 Metrics

CRITICAL

9.1 / 10

Minimal Risk Critical

Vector Specification

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Exploitation Likelihood

EPSS Prediction

93.84 %

Predictive Probability

Percentile Rank

99.9 th

Documented as more likely to be exploited than 99.9% of known CVEs.

Detection Date

Feb 13, 2025

Remediation Due

Mar 06, 2025

CISA Catalog Active

Threat Analysis

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Remediation Directive

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Asset Context

Vendor Identity

SimpleHelp

Affected Product

SimpleHelp

Ransomware Status

Campaign Use Known

Weakness Classification

CWE-22

External Intelligence

https://simple-help.com/kb---security-vulnerabilities-01-2025

CISA

CISA Advisory

https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a

NVD

National Vulnerability Database

https://nvd.nist.gov/vuln/detail/CVE-2024-57727